These Website Terms and Conditions govern access to and use of the Pro-Med Diagnostics website. By using the website, you agree to these terms. If you do not agree, please stop using the website.
1 About this website
This website is operated by Pro-Med Diagnostics (Pty) Ltd. It provides general information about Pro-Med, its diagnostic products and solutions, partners, resources and support services. References to “Pro-Med”, “we”, “us” or “our” mean Pro-Med Diagnostics (Pty) Ltd.
2 Website use
You may use the website only for lawful purposes and in a way that does not damage, disable, interfere with or compromise the website, its security or another person’s use of it. You may not attempt to gain unauthorised access to the website, its systems or data, introduce malicious code, scrape or extract content unlawfully, or misrepresent your identity or authority.
3 Information only
Website content is provided for general business and product-information purposes. It does not constitute medical advice, a diagnosis, treatment advice, laboratory interpretation, regulatory advice or a substitute for the instructions for use supplied with a product. Products must be selected, operated and interpreted by appropriately qualified professionals in accordance with applicable instructions, specifications, approvals and laws.
4 Product information and availability
We aim to keep product descriptions, brochures, technical documents and other website content accurate and current. Product specifications, intended uses, packaging, availability, regulatory status and supporting materials may change. Images may be illustrative. Before purchasing or using a product, please confirm the current information, availability and applicable documentation directly with Pro-Med.
Nothing on the website constitutes a binding offer. Quotations, orders and supply arrangements are subject to separate written terms agreed between Pro-Med and the relevant customer.
5 Enquiries and quotations
Submitting a website form or contacting us does not create a contract or guarantee product availability, pricing, delivery, technical suitability or a response within a particular period. A binding agreement arises only when the parties have accepted the applicable written quotation, order or agreement in accordance with its terms.
6 Intellectual property
The website and its content, including text, layout, graphics, logos, icons, images, videos and downloadable materials, are protected by intellectual-property laws. Rights in partner names, product names, trademarks, brochures and technical materials belong to their respective owners and are used with permission or for authorised distribution purposes.
You may view, download or print website material for legitimate internal business or evaluation purposes. You may not reproduce, modify, publish, distribute, sell, license or commercially exploit website content without prior written permission from the relevant rights holder.
7 Third-party links and content
The website may link to partner, manufacturer or other third-party websites and may display third-party materials. These links and materials are provided for convenience and information. Pro-Med does not control third-party websites and is not responsible for their availability, security, accuracy, content, products, services or privacy practices.
8 Downloads and technical documents
Brochures, manuals, instructions, technical documents and other downloads may be updated by their owners. Users are responsible for confirming that they are using the current, applicable version and for following all product instructions, warnings and regulatory requirements.
9 Website availability and security
We may change, suspend or withdraw any part of the website without notice. We do not guarantee that the website will always be available, uninterrupted, error-free or free from harmful components. You are responsible for using appropriate security controls and backups when accessing the website or downloading material.
10 Disclaimer and limitation of liability
To the extent permitted by South African law, the website and its content are provided without warranties of any kind, whether express or implied. Pro-Med does not warrant that website content is complete, current, suitable for a particular purpose or free from errors.
To the extent permitted by law, Pro-Med will not be liable for indirect, incidental, special or consequential loss arising from use of, reliance on, or inability to use the website or third-party content. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
11 Privacy and Protection of Personal Information
Pro-Med Diagnostics (Pty) Ltd respects the privacy of individuals and is committed to protecting personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
Personal information collected through this website will be processed in accordance with our Privacy Policy and applicable data protection legislation.
Personal information may be processed for purposes including responding to enquiries, preparing quotations, managing customer relationships, providing products and services and complying with legal obligations.
Where consent is required by law, it will be obtained separately.
For further information about how personal information is collected, used, stored and protected, please refer to our Privacy Policy:
12 Changes to these terms
We may update these Website Terms and Conditions when the website, our services or legal requirements change. The current version will be published on the website with its effective date. Continued use of the website after an update means the revised terms apply to that use.
13 Governing law
These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from the use of this website will be subject to the jurisdiction of the competent South African courts, subject to applicable legislation.
14 Consumer Protection
Nothing in these Terms & Conditions is intended to exclude, restrict or waive any rights or protections afforded to consumers under the Consumer Protection Act 68 of 2008, where applicable.
Any limitation of liability contained in these Terms & Conditions will apply only to the extent permitted by applicable South African law.
15 Contact details
| Company | Pro-Med Diagnostics (Pty) Ltd |
| Physical address | Unit 2, Westlake Park, 38 Avalon Road Cargocare Freight Service, Modderfontein, Germiston, 1614 |
| info@pro-med.co.za | |
| Website | https://pro-med.co.za/ |
| Effective date | 11/10/2026 |